SONOFF NSPanel Pro Smart Home Control Panel

It supports all SONOFF Zigbee devices and other brands devices with standard protocols. Philips Hue lights and IKEA lights will be supported in 1.2.0.

It doesn’t have the relay. NSPanel Pro is a smart home control panel.

Sync the devices from Home Assistant to eWeLink App through add-on, then add the Home Assistant's devices to the panel by adding widgets. It will be available in V1.5.0.

NSPanel pro supports adding four types of cameras: SONOFF Camera, RTSP Camera, ESP32 Camera and eWeLink Camera app.

It will support Matter in 2023. Please wait for our future update.

We plan to update features such as Power Consumption Graph, Customize Wallpaper, and Call Intercom. HA, Matter, and eWeLink-Remote will also be supported in the future. You can check the feature updates in the future plan timeline.

It is our first time publishing our development plan for the product (NSPanel Pro), we sincerely appreciate your support of this project and are open to hearing any function and feature ideas from you.

Yeah, We'd like to have your suggestion and comments to keep updating for NSPanel Pro, the device updates notification will be sent to the backers

The dim gray version of NSPANEL Pro is set to ship at the end of August and the white version is set to ship at the end of Sep, generally speaking, it takes about 15-30 days to arrive with Standard Shipping and 3-7 days with Expedited Shipping, you'll get them sometime between Sep. to Oct.

You can use Paypal or a credit card associated with Visa, Mastercard, or American Express, as well as Discover and JCB cards.

You can go to ITEAD STUDIO official order track page to enter your tracking number or type in your order number for details.

Yes. Your address should be linked to your ITEAD account, you can contact us via support@itead.cc to modify your info.

We're working on getting shipping costs as low as possible for everyone all over the world, but we can't promise anyone special exceptions (even though we love you, yes you, the most). We will keep everyone updated on any reductions in shipping we're able to get you.

As of the 1st of July 2021, goods valued at €22 or less that are imported into the EU will no longer benefit from exemption from VAT. This means that as of this date, all goods will be taxed, regardless of their commercial value. Above the €150 threshold, international customers are still obliged to pay customs duties upon importation into the EU. The VAT rate is the one applicable in the customer’s EU member state.

Meanwhile, to ensure a smooth transition to the new VAT system, the EU has created the Import One-Stop Shop (IOSS), for IOSS transactions, customers will not have to go through another procedure to pay the VAT or customs clearance fees when their goods under €150 enter the EU, IOSS-registered goods will speed through customs thanks to the standardised system, because it can greatly improve customer satisfaction, ITEAD STUDIO begin to enable IOSS transactions on August 19, customers from EU can pay additional value-added tax(VAT) directly on ITEAD STUDIO, although VAT is charged throughout the EU, each EU country is responsible for setting its own rates, you can learn more about VAT rates applied in EU member countries here.

You can find the refund policy here: https://itead.cc/return-and-refund/

For all other questions, please email support@itead.cc

Dear Customers,
We are excited to announce the release of version 1.7.0 for NSPanel Pro and the NSPanel Pro HTTP API document for custom integrations or automation workflow developments. Since the NSPanel Pro was launched, we have been encouraged by the positive feedback and suggestions we have received from our customers. In our initial product description, we outlined our future plans, which included features such as Power Consumption, Temperature and Humidity Graph, and Call Intercom. We are pleased to report that we have gradually fulfilled our promises and implemented the key planned features.

We have been working hard to ensure that this version is packed with exciting new features and capabilities to help you get the most out of your panel. As you may know, our feature timeline shows the "Planned" and "Completed" features and their corresponding versions. In addition, some new features were also developed such as webpages, Homebridge, and Node-RED, which were not part of the original plan. We believe these new features will add significant value to your experience with NSPanel Pro. The Rhythm Live feature is still in progress as we prioritize bug fixes and other critical feature development. We appreciate your understanding and patience as we work to deliver the best possible product.
We are committed to providing you with a panel that meets your needs and exceeds your expectations. To that end, we will continue to work hard to deliver new and exciting features that will make your experience with NSPanel Pro even better. Thank you for your continued support, and please do not hesitate to reach out to us if you have any questions or concerns.

Looking forward to 2023, we plan to launch a new round of Future Plans, continuing to bring everyone a better user experience and making NSPanel Pro a feature-rich central control screen. We appreciate your continuous support and thank you for being part of the NSPanel Pro community.

In the latest 1.7.0 version, NSPanel Pro has added some new features, including support for Homebridge and Node-RED. You can control the device on the Home APP through Homebridge, or realize more diverse device control and management through Node-RED. After this version update, we also released the NSPanel Pro API documentation, we hope you like it.

New Updates:
1. Support display Temp. & Humi. data from other temperature sources on the main screen.
2. Support always-on display – Set ‘Never’ Auto-Lock in ‘Settings-Display’.
3. Support Homebridge, allowing you to sync the Zigbee sub-devices in NSPanel Pro to Homebridge, and control them in the Home App.
4. Support Node-RED, allowing you to manage and control devices through “nodes” and “flows”.
5. Support switching between 24-hour and 12-hour formats.
6. Added six new languages: Afrikaans, Czech, Hungarian, Slovenian, Vietnamese, and Thai.

Learn more about its updates: https://bit.ly/3D4GqwS

Work with Homebridge & Node-RED: https://sonoff.tech/product-review/tutorial/how-to-make-your-nspanel-pro-work-with-homebridge-or-node-red/
NSPanel Pro API Document: https://sonoff.tech/nspanelpro-api/

Dear customers,

In this upgrade, We urgently fixed a high-risk vulnerability of the access of SSH and ADB remote permissions. Now we turn off the SSH and ADB permissions by default in V1.3.2.

The ADB function enabled by default allows you to install third-party applications on NSPanel Pro, greatly expanding the application scope of the device. However, most consumers do not understand the potential risk and consequence of installing third-party applications as the SSH and ADB access permissions are enabled by default, the third-party application may access your private data, share your data with other parties, etc., or even install apps without your permission which will lead to situations in which data loss, system instability, and even malfunction.

After internal discussion and evaluation with the legal department, it is necessary to protect the safety of most consumers' devices, thus, we urgently upgraded the firmware. In version 1.3.2, we decide to turn off the SSH and ADB permissions of the system by default to ensure NSPanel Pro can not be accessed directly in the local area network.

On the other hand, we also understand that some users still want to be able to install third-party apps and perform various independent system configurations, so we have added a hidden developer mode entry, and you can choose to enable the ADB function for NSPanel Pro when you enter the developer mode.

*Quickly tap the Device ID 8 times to enable developer mode in APP Device Settings.

We need to remind you that once you turn on the ADB function, it means that we cannot guarantee that any operations you perform on the device are safe, reliable, and legal. SONOFF and any other related partners will not assume any legal responsibility for the consequences.

After the ADB function is turned on, we can no longer guarantee the reliable operation of NSpanle Pro, so we will not admit any legal responsibility for the device in the future, and users who turn on this function are deemed to have waived the warranty service. Therefore, before enabling the developer mode and ADB functions, please evaluate and be aware of all possible risks.

With love,

SONOFF Team