SONOFF NSPanel Pro Smart Home Control Panel

$89.90

 Special Offer for NSPanel Pro:
 Limited Time 25% Off | Free Standard Shipping |Free Gift NFC Tag
 Get Other SONOFF Items 10% Off with Coupon Code: NSPSH20OFF

    “Hi, NSPanel Pro is designed as a powerful smart home control panel, and it is our first time publishing our development plan for the product, we sincerely appreciate your support of this project and are open to hearing any function and feature ideas from you”

Note : NSPanel Pro V1.4.0 is Released, you can explore the new function in below updates tab.

Frequently Use Together Save 10%
Desk Enclosure Stand for NSPanel & NSPanel Pro
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Overview

SONOFF NSPanel Pro is a smart home control panel. Your smart lights, switches, heaters, coollers, curtains, and all your smart devices can be controlled. An unlimited number of control devices, all in one panel.

NSPanel Pro can quickly add Zigbee devices on the screen in batches. Standard Zigbee 3.0 protocol makes the connection more stable and the coverage wider. Support all SONOFF Zigbee devices such as Zigbee Sensors, ZBMINI, and BASICZBR3.

NSPanel Pro can be used as a display, supports adding the following four types of cameras for live monitoring. Viewing the real-time monitoring of living room, garage, bedroom, etc on the panel at any time.

Power Consumption Graph, Customize Wallpaper, and Call Intercom...It will update more features and support HA, Matter in the future. NSPanel Pro will be your wonderful choice.

Package includes :

1 * NSPanel Pro
1 * User Manual

Documents

More video

Additional information

Weight 226 g
Dimensions 91.5 × 91.5 × 50 mm
Zigbee

IEEE 802.15.4 (Zigbee 3.0)

Wi-Fi

IEEE 802.11 b 2.4GHz

Input

100-240V AC 50/60Hz

Max Power Consumption

5W MAX; 150mA

TFT Screen Size

3.95" (Capacitive Screen)

Screen Resolution

480 x 480

MCU

PX30

CPU

4-cores Cortex-A35

GPU

Mali-G31GPU

RAM

2GB, DDR3

ROM

8GB, eMMC 5.1

Certifications

CE/UKCA/ SRRC/RoHS

Shell Materials

PC V0+CRS+Toughened Glass

Dimension

86x86x39.5mm

FAQ

1. Does NSPanel Pro have US Size?

No. You can use NSPanel Pro on a desktop with the Enclosure Stand.
We plan to design a frame suitable for the US mounting box to install on the wall. Welcome to discuss it in the comment section.

2. Which Zigbee sub-devices can be added to NSPanel Pro?

It supports all SONOFF Zigbee devices and other brands devices with standard protocols. Philips Hue lights and IKEA lights will be supported in 1.2.0.

3. Does NSPanel Pro have relays?

It doesn’t have the relay. NSPanel Pro is a smart home control panel.

4. How is it works with Home Assistant?

Sync the devices from Home Assistant to eWeLink App through add-on, then add the Home Assistant's devices to the panel by adding widgets. It will be available in V1.5.0.

5. What kinds of cameras does NSPanel Pro support?

NSPanel pro supports adding four types of cameras: SONOFF Camera, RTSP Camera, ESP32 Camera and eWeLink Camera app.

6. Does NSPanel Pro support Matter?

It will support Matter in 2023. Please wait for our future update.

7. What new features will be supported in the future?

We plan to update features such as Power Consumption Graph, Customize Wallpaper, and Call Intercom. HA, Matter, and eWeLink-Remote will also be supported in the future. You can check the feature updates in the future plan timeline.

8.The difference between this project and other products on sale

It is our first time publishing our development plan for the product (NSPanel Pro), we sincerely appreciate your support of this project and are open to hearing any function and feature ideas from you.

9. Will there be updates to it in the future? will you keep updating and optimizing my devices?

Yeah, We'd like to have your suggestion and comments to keep updating for NSPanel Pro, the device updates notification will be sent to the backers

10. When will I get my pre-order?

The dim gray version of NSPANEL Pro is set to ship at the end of August and the white version is set to ship at the end of Sep, generally speaking, it takes about 15-30 days to arrive with Standard Shipping and 3-7 days with Expedited Shipping, you'll get them sometime between Sep. to Oct.

11. What payment methods can I use?

You can use Paypal or a credit card associated with Visa, Mastercard, or American Express, as well as Discover and JCB cards.

12. How to track order?

You can go to ITEAD STUDIO official order track page to enter your tracking number or type in your order number for details.

13.Can I change/update/delete/add to/message my address/order?

Yes. Your address should be linked to your ITEAD account, you can contact us via support@itead.cc to modify your info.

14. Can you lower my shipping costs?

We're working on getting shipping costs as low as possible for everyone all over the world, but we can't promise anyone special exceptions (even though we love you, yes you, the most). We will keep everyone updated on any reductions in shipping we're able to get you.

15. Why do I need to pay for the value-added Tax

As of the 1st of July 2021, goods valued at €22 or less that are imported into the EU will no longer benefit from exemption from VAT. This means that as of this date, all goods will be taxed, regardless of their commercial value. Above the €150 threshold, international customers are still obliged to pay customs duties upon importation into the EU. The VAT rate is the one applicable in the customer’s EU member state.

Meanwhile, to ensure a smooth transition to the new VAT system, the EU has created the Import One-Stop Shop (IOSS), for IOSS transactions, customers will not have to go through another procedure to pay the VAT or customs clearance fees when their goods under €150 enter the EU, IOSS-registered goods will speed through customs thanks to the standardised system, because it can greatly improve customer satisfaction, ITEAD STUDIO begin to enable IOSS transactions on August 19, customers from EU can pay additional value-added tax(VAT) directly on ITEAD STUDIO, although VAT is charged throughout the EU, each EU country is responsible for setting its own rates, you can learn more about VAT rates applied in EU member countries here.

16. What is your refund policy?

You can find the refund policy here: https://itead.cc/return-and-refund/

17. If I have other questions, who should I contact?

For all other questions, please email support@itead.cc

Updates

NSPanel Pro V1.4.0 Release!

Dear customers,

In V1.4.0, you can make a voice call to NSPanel Pro from the eWeLink APP! (eWeLink APP need to update to V4.27.0). Let's take a look at the new features and changes.

1. Support voice calls to NSPanel Pro via eWeLink APP
2. Support SONOFF NSPanel Smart Scene Wall Switch
3. Support all models of SONOFF light strips
4. Optimize RTSP camera screen display, the screen ratio can be set to 4:3 or 16:9
5. The manual mode of the thermostat adds the function of locking the swipe bar, and the temperature cannot be changed after locking
6. Optimize mDNS function

With love,

SONOFF Team

Better stability and compatibility for NSPanel Pro Zigbee Networking in V1.3.3!

Dear customers,

The new 1.3.3 version optimized the Zigbee framework for better compatibility and stability, improved device control and simultaneous pairing of multiple devices experience, and is compatible with more Zigbee sub-devices from other manufacturers.
What tests about NSPanel Pro's Zigbee ability did we do? Which Device Types can be added in NSPanel Pro? This post will show some of our test results and the possibility to add third-party devices.
https://sonoff.tech/product-review/product-insight/better-stability-and-compatibility-for-nspanel-pro-zigbee-networking

With love,

SONOFF Team

Sync Zigbee sub-devices from NSPanel Pro to HA, as well as sync lights and switches on HA to NSPanel Pro!

Dear Customer,

In the latest version 1.3.2, you can sync Zigbee sub-devices from NSPanel Pro to HA, as well as sync lights and switches on HA to NSPanel Pro.

When you install the eWeLink add-on on HA, you can visit the WebUI of the add-on after starting by tapping ‘OPEN WEB UI or the ‘eWeLink smart home’ menu in the left sidebar and log in with your eWeLink account to pull the devices here, such as the Zigbee sensor be added to your NSPanel Pro. And you can sync eWeLink supported devices to Home Assistant entities and dashboards.

Also, you can sync your Home Assistant devices to the eWeLink ecosystem, and then control them via eWeLink APP and NSPanel Pro.


Learn how to install and use eWeLink add-on on HA: https://bit.ly/3ClzLNR
Watch the video about Two-way Sync Between NSPanel Pro and Home Assistant Devices: https://www.youtube.com/watch?v=wAMIKhMkSFA

With love,

SONOFF Team

Attention: NSPanel Pro V1.3.2 Upgrade

Dear customers,

In this upgrade, We urgently fixed a high-risk vulnerability of the access of SSH and ADB remote permissions. Now we turn off the SSH and ADB permissions by default in V1.3.2.

The ADB function enabled by default allows you to install third-party applications on NSPanel Pro, greatly expanding the application scope of the device. However, most consumers do not understand the potential risk and consequence of installing third-party applications as the SSH and ADB access permissions are enabled by default, the third-party application may access your private data, share your data with other parties, etc., or even install apps without your permission which will lead to situations in which data loss, system instability, and even malfunction.

After internal discussion and evaluation with the legal department, it is necessary to protect the safety of most consumers' devices, thus, we urgently upgraded the firmware. In version 1.3.2, we decide to turn off the SSH and ADB permissions of the system by default to ensure NSPanel Pro can not be accessed directly in the local area network.

On the other hand, we also understand that some users still want to be able to install third-party apps and perform various independent system configurations, so we have added a hidden developer mode entry, and you can choose to enable the ADB function for NSPanel Pro when you enter the developer mode.

*Quickly tap the Device ID 8 times to enable developer mode in APP Device Settings.

We need to remind you that once you turn on the ADB function, it means that we cannot guarantee that any operations you perform on the device are safe, reliable, and legal. SONOFF and any other related partners will not assume any legal responsibility for the consequences.

After the ADB function is turned on, we can no longer guarantee the reliable operation of NSpanle Pro, so we will not admit any legal responsibility for the device in the future, and users who turn on this function are deemed to have waived the warranty service. Therefore, before enabling the developer mode and ADB functions, please evaluate and be aware of all possible risks.

With love,

SONOFF Team

Thanks for your massive support for NSPanel Pro campaign!

Dear Customer,

Thank you so much for all backers supporting NSPanel Pro to help us achieve the goal and for all advice from you. We're beyond grateful to you all. now we can fully focus on improving NSPanel Pro in the upcoming months. We will do our best to keep you guys updated with new features and the overall progress. NSPanel Pro is coming better and better and can’t wait to share more info on this!

Stay tuned, we're just getting started : )

With love,

SONOFF Team

NSPanel Pro V1.3.1 Release!

Dear customers,

Now you can upload your picture as the wallpaper in V1.3.1! Besides, some new features are coming too.

1. Added the custom wallpaper function, which supports uploading pictures in the APP as the wallpaper of NSPanel Pro.
2. Added the Device Consumption function, you can view the weekly power consumption.
3. Support manual configuration, in the Screen Settings, you can choose whether to display the Smart Scenes, Thermostat, and Device Consumption page on NSPanel Pro.
4. Optimized the thermostat function to support more temperature sources.
5. The group you set will display the group icon on the panel.

Thanks for your waiting and support. We will continue to update NSPanel Pro to meet your needs.

With love,

SONOFF Team

Choose your favorite image to be the wallpaper!

Dear customers,

It has been half a month since the last version, and we are ready to release version 1.3.1. This version has a long-awaited feature that supports uploading your wallpaper. Let me show you this feature in advance!

You just need a 480×480 pixels image and connect NSPanel Pro to the same Wi-Fi as your phone. Upload the image in Device Settings via the eWeLink APP. Then you can find the image on the last page of the theme in NSPanel Pro. Look at this cat, what's it thinking?

Also, you can set the beautiful scenery you meet or your precious memory as the wallpaper. Even draw and DIY a picture to be the wallpaper for NSPanel Pro.


Hope you will like it and make your NSPanel Pro unique.

With love,

SONOFF Team

NSPanel Pro V1.3.0 Release!

Dear customers,

NSPanel Pro V1.3.0 is released today. What's the new function in this version? Let's check it out.

  1. Support viewing Zigbee sensor temperature and humidity data for a day/week
  2. Compatible with YEELIGHT two-color, RGB, and five-color lights, you can sync the YEELIGHT lights added in eWeLink APP to NSPanel Pro
  3. Support SONOFF iPlug Wi-Fi Smart Plug - S40, you can check the devices power consumption recorded by S40
  4. Preview the volume while adjusting the system volume
  5. Added four new languages: German, Polish, Swedish, Ukrainian

    Thanks for your waiting and support. We will continue to update NSPanel Pro to bring you more useful and convenient functions.

    With love,

    SONOFF Team

The solution of US mounting box installation for NSPanel Pro

Dear customers,

Do you remember we mentioned in the FAQ that NSPanel Pro doesn't have a US version? So we plan to design a frame, to be suitable for the US mounting box and install NSPanel Pro on the wall.

Today we have two solutions for NSPanel Pro to suit the US mounting box. One is a frame, and the other is a plate cover. We're going to show you the demos and listen to your suggestion. Welcome to fill out the survey after reading: https://bit.ly/3wDFgnN

We used to show you the frame in the FAQ. It makes the surface of NSPanel Pro the same thickness for a consistent decoration.

The plate cover is thinner and lighter. And also very easy to install!



Which solutions do you like best? Do you want to buy it separately or 3D print it following the drawing? Hope you can take a minute, to fill out our survey: https://bit.ly/3wDFgnN

Thank you for your support!

With love,

SONOFF Team

Let NSPanel Pro act as a thermostat! Keep you at a comfortable temperature

Dear customers,

Today we want to introduce the thermostat settings in version 1.2.0 and hope you will like this function.

It is easy to set. Choose an external temperature source such as TH16 which will accurately display the room temperature in NSPanel Pro. Then add execution devices such as MINI, Basic, etc. to control heaters or coolers on/off. And your home will keep at a comfortable temperature.

In Manual Mode, you can adjust the desired temperature on the panel at any time.

In Auto Mode, you can set the effective time and temperature for the temperature. When the effective time is reached, your execution devices will automatically perform cooling or heating.

NSPanel Pro can be set up to 10 thermostats. Enjoy a comfortable temperature in each room!


In the next version, NSPanel Pro will support more types of external temperature sources, and display temperature and humidity charts. Of course, we will keep updating. Stay tuned for more updates coming soon and help us spread the word by sharing our campaign on social media.

With love,

SONOFF Team

Control your Philips Hue Bulbs! NSPanel Pro is compatible with Philips Hue now!

Dear customers,

Thank you so much for your support and patience. We have received your valuable advice and we'll keep updating NSPanel Pro to make it better match your expectations. Today we share the latest progress of NSPanel Pro.

NSPanel Pro supports adding Philips Hue Zigbee bulbs and controlling them now! You can turn on/off and adjust brightness, color temperature, and colors in the device settings. Warm light? Red light? Adjusting your Philips Hue bulb by NSPanel Pro right now

Not only Philips Hue but we will also support more third-party lights in the future. Which brand of bulbs would you like to control by NSPanel Pro? Welcome to drop us a line in the comments section and if you can, please help us spread the word by sharing our campaign on social media.

With love,

SONOFF Team

SONOFF NSPanel Pro now has more than 800 backers! Thank you all!

Dear customers,

Huge thank you to all our customers supporting us! Only 1 week NSPanel Pro 600 units have sold out during the recent flash sale session, we have more than 800 backers supporting our campaign now.

The NSPanel Pro was launched on 8 Aug 2022 with a flash sale of 42% off pre-order that offered a free gift eWeLink Advanced Plan worth $9.9, and it was eagerly snapped up by fans.

Those who miss out can still get the NSPanel Pro smart panel during its early bird sale at 34% off, 500 units limited, with free standard shipping and free gift eWeLink Advanced Plan also offer.

More Updates Coming...

As always, We will consider all suggestions from you and keep updating you guys. Stay tuned for more updates coming soon and help us spread the word by sharing our campaign on social media.

With love,

SONOFF Team

NSPanel Pro is live! Grab the limited offers now!

We’re super glad you are here and want to thank you for the support we have already begun receiving. we are so thrilled to announce that after NSPanel, the new version with new UI and new performance NSPanel Pro is now live! NSPanel Pro will provide you with a simple way to centrally smart control for intelligent scenes and multiple appliances to make your smart home life better and safer.

Why Flash Sale Preorder?
In 2021, we launched NSPanel on Kickstarter to understand if our users wanted a smart home panel. Our backers helped us understand what function our audience wanted and how to get a better experience. we are overwhelmed by the love and support we have received so far so we promise to keep improving our products and services to meet your expectations, so we decided to launch a Pro version with a flash sale discount to thank those who supported us the first time and for newcomers who want to discover innovative features with a massive discount compared to retail channels.

Tell Us What You Think
Do you have ideas for NSPanel Pro that you want to share, questions you want to ask, or something you’d like to see more of? Please feel free to drop us a line in the comments section or reach out to us on Facebook or Instagram!

Shipping Plan
We will ship from china to worldwide from the end of August (Dim Gray version) and the end of September (White version) with Free Standard Shipping, You will receive your tracking number after the products are delivered

Help Us Share
We are extremely grateful for your support. One of the best ways you can continue to help the campaign grow and reach our stretch goals is by sharing the campaign with someone you think would love what NSPanel Pro has to offer.

With love,

SONOFF Team

Customer Reviews

Based on 36 reviews
42%
(15)
3%
(1)
14%
(5)
17%
(6)
25%
(9)
M
Matteo Sgro
Amazing

This is really well done. Good quality screes, ZigBee gateway first of all.
You can set as many thermostat as you need using any of the temp sensor you have and any other switch as actuator. This function is just amazing, so you can replace all of your thermostat if you have more than one with this, as a thermostat some cool function can still be added, but ok also without. Need to add decimals to the temp control. This pannel is far far better than the first version with two physical bottoms, which i regret i purchased 2... Anyway, good staff, good looking. i like it very much

D
Daniel Christ
It could be great later

I bought this device to enable Dev mode and add the Home assistant android add to host a small dashboard but so far I've been unable to enable the Dev mode. I've put in a ticket about my problem but so far I've had no response. Seems like this product needed more time before being released.

A
Adam Preisz
It will be perfect!

I see lot of opportunities in this device! I will purchase a few more for my house later on that is for sure!
True that it is in the begining, but I truely see how good it will be in the future! Limit is the sky in this!
It's an Android based screen with sound and few sensors included. If you purchase one right now you receive a basic operating system with a few addons, so not that mutch. But there will be software updates with bunch of new and cool features for actually free (only wifi needed for update)! The newest feature that I noticed is that you can call it on your phone and actually do a voice chat. As described, keep up the good work! This will be an awesome product!

J
John Skola
Great .... Start.

I am thrilled about this capability -- but its not quite finished yet. My two biggest issues lie in the integration of the TH Elite (and TH16/10). You can select it as the temperature device for the built in thermostat, but you cannot for some reason select the TH Elite as the Action device. For instance, I am using the TH Elite to control my pool/spa heater. Secondly, I am unable to change the temperature display units on the NS Panel Pro to F on the Thermostat page. I'm sure this is coming, as it slowly rolled out to the web-version. Please, finish the TH Elite integration!

Lastly, there HAS to be a way to fix the constant "Low Battery" warnings from Zigbee devices. Multiple sensors, brand new (brand name!) batteries, and I'm still getting nuisance notifications. Maybe a way to ignore "Low Battery" from specific devices?

H
Hubert van Strien
Nice control panel

I purchased the panel directly from iTead. First of all great support from their side when I wanted to extend my order. I received the products within one week. The panel works flawless and works as a hub and control panel in my zigbee network.
Next interesting issue will be interfacing with matter-products

J
Jimmy M
Great little device with lots of potential waiting to be unlocked!

The NSPanel pro is a welcome addition to my smart home allowing me to control the full range of Sonoff devices without using the app.

Third party integration is currently limited to a few select providers and my experience with Phillips Hue lights has been inconsistent as not all models are currently supported.

The proposed product development timeline looks great and the adoption of Matter when it is finally released will unlock the full potential of this device!

Great start Sonoff but keep the tempo on software releases up so the full potential of the device can be realised!

M
Michael Hansen
Nothing special , dont buy it

It works ok with my devices ( all sonoff) but the touch screen is not sensitive so you need to press sometimes several times .
When my camera see motion I can get warnings on my phone but nothing on NS PRO .

S
SALVATORE BARONE

Quando inserisco una telecamera , una volta aperta il dispositivo si riavvia e non riesco più ad eliminarebla telecamera.
Non integra automaticamente altri prodotti zigbee di sonoff ma devi aggiungerli come nuovi. Non integra funzioni utili diverse da quello che fa l app eWelink.
Deludente

M
Marius
Failures of sonoff

I am user of sonoff from they first device ( basic ) and now all house has control by sonoff. Heating, lighs, garage door etc.
After adver I put my money against sonoff NSPanel Pro as early as possible. When I connect device I was - wow. Now after use it from o too er I can say it’s not worth the money because it’s just replacing your phone but in certain degree only! You cannot control via NSPanel Pro everything they advertise you can like you will on your phone.
For example I can not set up my PoWR2 to with build in temp sensors in NSPro and control that room.
Is many faults on the way too. Each day I got 50 or more messages that my batterys in all my sensors low. And it happen only after I move all my sensors from zigbee bridge to NSPanel pro. I change battery check the battery and yet got daily form each sensor message 50 times per day. Reported to sonoff they repeat - we will look at it and now we are in December so I presume almost 3 months should be enough to find fix for this issue but for sonoff not.
Another issue I have that all my devices set up in NSPro are constant changing they set up itself.
So one day you have light switches first another day in the middle or so.
This device is noting more than Gadget if you use it with sonoff and eWeLink.
Buy yourself NSPanel because you will get more from it as you will have build in light switch and don’t need install another device like I done to control light in the room where I install NSPro.
Sonoff has good devices and eWeLink is ok if you don’t need more but NSPro is not worth the money. Maybe only if you are posh and would like show off at from friend with some sort of gadget on the wall.

c
cleverton oliveira
REGULAR

o produto em si,não tem precisão no toque da tela,de vez em quando fica dificil tocar na tela para poder abrir um app ou outros,alem do mais,tá muito dificil o adicionamento de cameras da mesma marca sonof em rtsp,preciso de ajuda

Got something to discuss?


Customer
jesus_bs
3 months 27 days ago

Hi, What about using a battery pack into the desk enclosure stand? So we can move around freely.

Support
3 months 25 days ago

Hi Jesus, that’s a good idea, I have forwarded your suggestion to our product department, they will evaluate your needs according to the upgrade plan

Customer
Ricardo Rodrigues
3 months 24 days ago

Its compatible with homeseer hs4 home automation software?

Support
3 months 24 days ago

Hi Ricardo, sorry it‘s not compatible

Customer
Ricardo Rodrigues
3 months 24 days ago

The built in 3.0 zigbee gateway will be compatible with tuya plataform?

Support
3 months 24 days ago

Hi Ricardo, sorry that it can not work with tuya platform

Guest
Artem
3 months 23 days ago

Hi. Original SONOFF NSPanel violated EU socket dimensions, so that I had to cut the corners to fit into 60mm socket. Did you fix the housing in Pro?

Support
SONOFF PM
3 months 23 days ago

Hi Artem, we have optimized the structure of NSPanel Pro. Now it can fit into a 60mm mounting box. For more device size information, you can see the end of the Description.

Guest
Artem
3 months 23 days ago

Can you add native MQTT support for NSPANEL Pro? This would be very appreciated.
Can you share your REST API now, before purchasing?

Support
SONOFF PM
3 months 23 days ago

Hi Artem, NSPanel Pro doesn’t support MQTT, but it will support HTTP Server in V1.5.0. We will provide open local API and detailed documentation when it is available.

Customer
Artem Somushkin
3 months 23 days ago

I don’t see a temperature sensor. Did you remove it comparing to original NSPANEL? It was a quite useful feature.

Support
SONOFF PM
3 months 23 days ago

Hi Artem, sorry that we remove the built-in sensor because NSPanel Pro will increase the temperature when it is working, the temperature recognized by the built-in temperature sensor will be affected. Therefore, we remove the built-in temperature source, and you can identify the surrounding temperature and humidity by adding an external source such as SNZB-02 and TH series.

Customer
Artem Somushkin
3 months 23 days ago

It’s pity. The internal warming could be compensated, as I did on NSPANEL. And as it is this device can not be used as standalone thermostat. External sources require additional hardware and place to install. One of the main benefits of NSPANEL was temperature sensor.

Guest
Mario
3 months 10 days ago

Hi Artem!
How do you compensate the temperature on the NSPANEL. In my device, the temperature shown is always too high.
Thanks

Guest
Eerke
3 months 23 days ago

What is the plan as regards when Zigbee 3 becomes Matter or whatever the current name of the successor is?
Also how do multiple Sonoff Zigbee hubs interact. I have a Zigbee basic and it doesn’t work as an extender even though it is powered.

Support
SONOFF PM
3 months 23 days ago

Hi Eerke, NSPanel Pro will support Matter in 2023. If you encounter problems with Zigbee basic, you can send the recorded video to support@itead.cc

Guest
Eerke
3 months 22 days ago

What about previous items we already have such as the Sonoff Zigbee Hub and the USB Zigbee thing?

Guest
aeon
3 months 23 days ago

really sad to see an integrated Temperature sensor be gone. would love it more with it included 🙁

Support
SONOFF PM
3 months 23 days ago

Hi aeon, we are sorry that NSPanel Pro doesn’t have the built-in sensor. Because NSPanel Pro will increase the temperature when it is working, the temperature recognized by the built-in temperature sensor will be affected, so we removed the built-in sensor. You can add SNZB-02 or TH series to NSPanel Pro as an external temperature and humidity source. Hope you can accept this way.

Customer
Artem Somushkin
3 months 23 days ago

Where can I download CE Certificate for NSPanel Pro?

Support
SONOFF PM
3 months 17 days ago

Hi Artem, CE Certificate for NSPanel Pro is processing.

Guest
Ronald
3 months 18 days ago

When will the panel to panel communication function be available?

Support
SONOFF PM
3 months 17 days ago

Hi Ronald, the panel-to-panel communication function will be available in October.

Guest
Eerke
3 months 17 days ago

How does it work when there are multiple Sonoff Zigbee devices? I assume temperature sensors etc. are end points but do the Zigbee Hub and Zigbee-basic etc. mesh with the pro and will they all be updated to work with ‘matter’?

Guest
Mati
3 months 16 days ago

Why after a power failure, I need to one more time log in to eWeLink app?

Support
SONOFF PM
3 months 15 days ago

Hi Mati. If NSPanel Pro connects to different Wi-Fi after a power failure, you need to scan the code to log in again.

Guest
Franjo
3 months 13 days ago

how can I set the time from China to Germany and why is there no German setting during commissioning

Support
SONOFF PM
3 months 8 days ago

Hi Franjo, you can set the local time by setting Time Zone. NSPanel Pro is support German now, please update to V1.3.0.

Guest
Manfred
3 months 12 days ago

Country-specific approvals are needed for devices which are hard-wired to mains supply.
Because this product has no relays anyway, why not power it from a 3rd-party plug-pack? I.e. a 5V USB-charger/plug-pack? How hackable is the hardware for low voltage DC supply?

Customer
Marios Mitrosilis
3 months 9 days ago

Hello, I want to help to translate it to Greek

Support
3 months 8 days ago

Hi Marios, thanks for your support, may i ask if you send email to melody.meng@coolkit.cn, then she can direclty communicate with you about details via email.

Support
3 months 8 days ago

Hi Marios, thanks for your support, may i ask if you send email to melody.meng@coolkit.cn, then she can direclty communicate with you about details via email